Thank you for registering for the Mega 'Make it Move- Ball Out Together Conference. We understand that circumstances may arise which require you to cancel your registration. Please read the following cancellation policy carefully:

Cancellation Policy:
Cancellation Requests:

All cancellation requests must be submitted in writing via email to [susanwiseanderson@gmail.com].

Please include your full name, registration confirmation number, and the reason for cancellation in your email.
 

Refunds:
Cancellations made 30 days or more before the conference date: Full refund minus a $50 administrative fee.
Cancellations made 15-29 days before the conference date: 50% refund of the registration fee.
Cancellations made 14 days or less before the conference date: No refunds will be issued.
Substitutions:

If you are unable to attend, you may transfer your registration to another person. Please notify us in writing at least 7 days prior to the conference with the full name and contact details of the person who will be attending in your place.
No Shows:

Registrants who do not attend the conference and do not provide advance notice of cancellation will not be eligible for a refund.

Payment Policy:
Purchase Orders (POs):

Due to the high volume of participants, we are unable to accept Purchase Orders (POs) for this conference. All registrations must be paid in full at the time of registration using a credit card or other accepted payment methods.

Conference Changes and Cancellation:
Organizational Rights:
The conference organizers reserve the right to make changes to the program, speakers, and venue if necessary. In the unlikely event that the conference is canceled, a full refund will be issued to all registered participants. The organizers are not responsible for any travel or accommodation costs incurred.

We appreciate your understanding and cooperation. If you have any questions regarding this policy, please contact us at [susanwiseanderson@gmail.com].

Thank you for your support and we look forward to seeing you at the conference!

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Cancellation Request: Participants must submit cancellation requests in writing via email to [susanwiseanderson@gmail.com].

Refund Eligibility: Refunds will be processed based on the following timeline:
More than 30 days before the event: Full refund minus a 10% processing fee.
15-30 days before the event: 50% refund.
14 days or less before the event: No refund.
 

NLI-Initiated Cancellations:

If NLI cancels an event for any reason, participants will receive a full refund of the registration fee.
NLI is not responsible for travel, accommodation, or any other costs incurred by participants.
 

Transfers and Substitutions:

Transfers: Participants may transfer their registration to another event of equal or lesser value if requested at least 14 days before the original event. The participant will be responsible for any price difference if the new event has a higher registration fee.
Substitutions: Substituting one participant for another is permitted if requested at least 7 days before the event. The original registrant must notify NLI in writing with the substitute participant's details.
 

No-Shows:

Participants who do not attend the event and have not provided a written cancellation request will be considered no-shows and will not be eligible for a refund.
Force Majeure:

NLI is not liable for any failure to perform due to circumstances beyond its control, including but not limited to natural disasters, acts of God, war, strikes, pandemics, or other circumstances that make it impossible or impractical to hold the event. In such cases, NLI will make reasonable efforts to reschedule the event, and participants will be given the option to transfer their registration or receive a refund.
Additional Considerations:

NLI reserves the right to make changes to the event schedule, content, and speakers as necessary. In the event of significant changes, registered participants will be notified promptly.

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